Terms of Service
Effective Date: 22-10-20224
Welcome to Duhaj! By accessing and using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
- Acceptance of Terms
By visiting or using Duhaj (www.duhaj.com), you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our Site. We reserve the right to update or modify these terms at any time, and such changes will be effective immediately upon posting. - Use of the Site
Eligibility: You must be at least 18 years old to use this website. By using the Site, you represent that you are of legal age in your jurisdiction to form a binding contract.
Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.
Acceptable Use: You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not use the Site to:
Violate any applicable laws or regulations.
Upload or distribute harmful or unlawful content.
Engage in fraudulent activities or impersonate others.
- Product Listings and Orders
Product Information: We strive to provide accurate descriptions and pricing for all products sold on Duhaj. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions or images. Prices and availability may change without notice.
Order Confirmation: When you place an order through our Site, you will receive an order confirmation email. This does not constitute an acceptance of your order. We reserve the right to cancel or modify your order at any time due to stock availability, pricing errors, or other unforeseen issues.
Payment: All payments must be made through the secure payment gateways provided on the Site (e.g., PayPal, Stripe, Wise, Jazzcash, Easypaisa, Upaisa etc). You agree to provide accurate and complete payment information.
- Shipping and Delivery
Shipping Policy: We aim to process and ship all orders within a reasonable timeframe. Delivery times may vary depending on your location and the shipping method chosen during checkout.
Shipping Costs: Shipping fees are calculated at checkout based on the shipping method, destination, and weight of the order.
Risk of Loss: Once your order is shipped, the risk of loss and title for the products pass to you. We are not responsible for any damage or loss that occurs during transit.
- Returns and Refunds
Return Policy: You may return most items within 10 days of receiving your order, provided the item is unused, in its original packaging, and in sellable condition.
Refund Process: Refunds will be issued to the original payment method once the returned item has been processed. Please allow up to 5 business days for refunds to be processed.
- Intellectual Property
Ownership: All content on Duhaj (including text, graphics, logos, images, and software) is owned or licensed by Duhaj and is protected by copyright and intellectual property laws.
Limited License: You are granted a limited, non-exclusive, and non-transferable license to access and use the Site for personal, non-commercial purposes, subject to these Terms.
Prohibited Use: You may not copy, modify, distribute, or create derivative works of any content on the Site without prior written consent from Duhaj.
- Privacy Policy
Your use of Duhaj is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please read it carefully to understand our practices. - Limitation of Liability
No Warranties: The Site and its contents are provided on an “as is” basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the Site or its products.
Limitation of Liability: To the fullest extent permitted by law, Duhaj shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through the Site.
- Indemnification
You agree to indemnify and hold Duhaj, its affiliates, directors, officers, employees, and agents harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Site or violation of these Terms. - Termination
We may suspend or terminate your access to the Site at any time, without notice, if we believe you have violated these Terms or for any other reason at our sole discretion. Upon termination, all rights granted to you will cease immediately. - Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Pakistan, Punjab state. Any disputes will be subject to the exclusive jurisdiction of the courts located in Lahore High Court. - Changes to These Terms
We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page, and the Effective Date will be updated. We encourage you to review these Terms periodically. - Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
Email: Duhajofficial@gmail.com
Phone: 0316-3420644
Physical Address: Ramzan Center, Shop-26, Daska, Sialkot, Punjab, Pakistan